Historically service improvement and pathway redesign discussions have been facilitated through complex models and simulations which require lengthy discussions with customers to explain the detail and communicate the message.
pathwayproTM is different.
This dynamic interactive app for use on iPad provides an engaging and interactive platform to model a direct comparison of the current pathway and the future one using your product at appropriate stages. By integrating with your value proposition, it highlights how existing pressure points within the pathway can be alleviated by linking directly to your value messages.
This is a highly visual and effective way of quantitatively and qualitatively demonstrating how your product can support the improved efficiency of the pathway and therefore create the case for change.
Talk to us today about how pathwayproTM can help you maximise in-call effectiveness and enhance customer engagement